These terms and conditions apply to any Bilingual Beats Course attended by you. By paying the class fees and attending a course you agree to be bound by these Terms. You must read them carefully.
The contract between you and us
Enrolments must be done through our website. You will be asked to provide certain information about yourself and your child that we will store in compliance with our Legal Privacy Terms.
You will be asked to pay online after attending the taster class or at the beginning of subsequent terms. Failure to do so within the period stipulated will mean the loss of your place. Our online payments system accepts the majority of the credit and debit cards used in the U.K. The fee must be paid in full before the commencement of the Course
You’ll be asked to pay a joining fee when enrolling a child for the first time. This joining fee includes the songbook and CD containing the songs and contents in use during that school year. You will be given the songbook and Cd on the first class attended by the Pupil.
A binding contract shall be formed between you and us on the date on which you pay the Fees.
These Terms govern the contract, which is formed between you and us when the Pupil is accepted on a Course by us.
If we are unable to place the Pupil on the Course, we will inform you of this and no contract will be formed between you and us. In these circumstances we shall refund to you any Fee already paid by you for the Course.
Changes to the Terms
These Terms may be amended by us at any time and such changes will be notified to you.
No variations to the Terms shall be binding unless agreed in writing by us.
Fee and Payment
You must pay the Fee after any Bilingual Beats taster class is attended but prior to the Pupil commencing the Course.
VAT, if applicable, is included on the Fee.
Subject to clauses 4.1, 4.2 and 4.3 the Fee is non-refundable unless we agree otherwise in writing.
We may increase the Fee for a subsequent Teaching Term on 28 days written notice. If we notify you of a Fee increase or a material change to these Terms you may terminate the contract between you and us by written notice to us within 7 days of the date of our notice.
Your Cancellation Rights
The Fee has to paid in full prior to the start date, otherwise we might not allow Access to the class.
Once a term/class has been booked and paid for, you have the right to change your mind within ten working days to transfer to another class/location or receive a credit for another term or class.
Refunds are not offered in case of sickness, non-attendance or cancellation by the client, however we will try to offer make-up classes (up to 2 per term per pupil) for you if possible. To benefit from a make up class you must notify us by email about your absence prior to the class you'll miss. We will then agree on a suitable date and group to make the class up, and once agreed, that class will count as spent even in the case of not showing up.
Our Cancellation Rights
We may cancel your booking at any time before the Pupil commences the Course for any reason. We shall not be liable for any loss, damage or expenses whatsoever arising from such cancellation but shall refund to you any Fee already paid by you unless clause 7 applies.
Events outside our control
We may suspend all or part of a Course without liability if we are prevented from performing our obligations due to circumstances beyond our reasonable control including acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, adverse weather conditions, epidemic, or labour disputes. We shall not be liable for any loss, damage or expenses whatsoever arising from such suspension. In these circumstances the Fee shall not be refunded and we shall re-commence the Course as soon as we are able to do so.
You warrant and represent to us that:
The information provided when booking a course is complete and accurate and that any changes will be notified to us immediately;
When attending the Course, neither you nor the Pupil will knowingly be suffering from any infectious or contagious diseases;
When attending the Course you will not use any photographic or recording equipment;
The Pupil is under your direction, care and control and you are solely responsible for the Pupil’s welfare and conduct at the Course.
You agree to comply with all health and safety rules and procedures in place at the premises where the Course is held.
You will indemnify Bilingual Beats Ltd on demand against all loss (including loss of profit), liability, costs and expenses which will incur directly or indirectly as a result of any breach of this clause 7 or any act or omission by you or the Pupil.
We may exclude you and the Pupil from the Course and premises where the Course is held either permanently or for such period as we specify if in our sole discretion we consider your behaviour or that of the Pupil to be unacceptable. In these circumstances the Fee will not be refunded.
Exclusions of Liability
We warrant that we will deliver the Course with reasonable skill and care. If we fail to do so we shall refund all or such part of the Fee as we consider reasonable.
Where we make a refund to you under clause 8.1 we shall have no further liability to you in this regard.
All other warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Terms.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or any matter that it would be illegal for us to exclude our liability for.
Subject to the above we, our teachers, employees or agents shall not be liable for any loss (consequential or otherwise), damage, expense or delay suffered or incurred by you, the Pupil or any other party arising directly or indirectly or in any way connected with the attendance of the Pupil on the Course including but not limited to, the unavailability of a teacher, the postponement or cancellation of all or part of the Course or any other act or omission on our part or any of our teachers, employees or agents even if negligent.
Subject to clause 9.4 our maximum aggregate liability under these Terms shall not exceed the Fee.
Your legal rights
As a consumer, you have legal rights in relation to services not carried out with reasonable skill and care. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
Any notices to be sent under these Terms shall be sent by email and shall be deemed to have been received by the addresses within 48 hours of sending them.
Any complaints about the Course or these Terms should be sent to us by email to firstname.lastname@example.org
We operate in accordance with a child protection policy, which is available to view during the Course on request.
Whilst we believe that the Terms are fair and reasonable, if any part of them is adjudged by a competent authority to be wholly or partly unenforceable (for any reason) or unreasonable it shall be deemed to be removed and the remaining provisions shall continue in full force and effect.
These Terms constitute the entire agreement between you and us and supersede all prior agreements and understandings between you and us. No statement or promise alleged to have been made and which is not contained in these Terms shall be binding or form part of them
Except for Bilingual Beats Ltd who can enforce these Terms in order to benefit from them, none of the Terms will be enforceable under the Contracts (Rights of Third parties) Act 1999 by any person who is not a party to them.
If we fail to enforce any right under the Terms we shall not be deemed to have given up that right and it shall not prevent us from enforcing it subsequently.
The Terms shall be governed by and construed in accordance with English law and the courts of England and Wales shall have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
TERMS AND CONDITIONS SHOP
Your order constitutes an offer to us to buy the goods you select from the Website. All orders are subject to availability and will not constitute a binding contract of sale until accepted by us. We reserve the right to refuse to accept an order.
Purchases are for your personal or gift use and are not to be used for re-sale, commercial purposes or any other commercial benefit save as they are purchased wholesale. We reserve the right to refuse orders for multiple quantities of an item ordered by any one customer or to any one postal address.
The Order Process
You may select items from our range of godos and place an order for them. By clicking on the “Submit” button you submit an offer to buy the goods in selected. As soon as this offer is accepted by us in the way specified in paragraph
below, your order forms a binding contract of sale between you and us.
You will automatically be sent an e-mail with the summary of the details of your order, which we would recommend that you print out and keep for your own records. This Confirmation E-mail does not constitute our acceptance of your order; it merely records the fact that we have received the order.
We will then send you the invoice for your godos which shall constitute our acceptance of your order, at which point a binding contract of sale will be initiated between you and us. Invoice should be paid in full within 5 days.
Once we get your payment your goods will subsequently be despatched to you.
Delivery Times, Availability of Goods
The delivery date for standard goods will usually be within three to five working days of sending you the payment for the goods. It may take slightly longer to deliver goods to very remote areas. We only deliver merchandise within the United Kingdom and unfortunately are unable to deliver to the Channel Islands.
Whilst we will do our best to deliver standard goods within five* working days of sending you the payment, sometimes it may take longer than expected. You accept that on occasion, it may take us more than 30 days to deliver your goods and we thank you for your patience should this occur. If you change your mind in the meantime, you have the right to cancel your order in accordance with paragraph 9.
If for any reason the goods ordered by you are not available at the time you place your order, we will notify you of this by e-mail. Our acceptance of your order is limited to the goods that are available. No contract of sale will be concluded in respect of goods that are not available.
Prices and Delivery Charges
All of the prices listed on the Website include the currently applicable statutory value-added tax.
The prices shown on the Website do not include delivery charges. Our delivery charges are as follows:
Standard Delivery: £2.50
If you decide to cancel your order and return all of the items ordered, we will refund any delivery charges paid by you.
Fourteen Day Returns Guarantee for standard goods
If for any reason you are unhappy with your goods, you have the right to return them within 14 days of your order being delivered to you and receive a full refund (including delivery charges if the whole of your order is returned), provided
the goods are returned in their original condition, have not been damaged, washed, altered or used and include the original packaging and any related accessories,
the goods are returned to: Bilingual Beats Ltd, Carlton House, 101 New Londo Road, Chelmsford, Essex CM2 0PP, and
We will provide you with a full refund to the account number provided by you within 30 days of us receiving the goods in accordance with paragraph 7(1). We will then send you an e-mail confirming that this refund has been made.
Bilingual Beats is under no obligation to accept returns and provide refunds for goods that do not comply with paragraph 7(a) (notwithstanding your statutory rights set out in paragraph 8). Goods that are not accepted by us will be returned to you.
If standard goods are faulty or do not meet the description given on the Website, please contact us as soon as possible at email@example.com We ask you to return the faulty goods to us and will then provide you with replacement goods where available, or alternatively give you a full refund for those goods (including delivery charges).
In addition to your 14 Days Return Guarantee, set out in paragraph 6 above, you have a statutory right to cancel your order and receive a full refund (including delivery charges if the whole of your order is cancelled) provided you notify us in writing that you are exercising this right of cancellation no later than seven working days beginning the day after you received your goods. The written cancellation notice for standard goods should be sent to firstname.lastname@example.org
We will provide you with a full refund (including delivery charges if the whole of your order is returned) within 30 days of receiving your notice of cancellation. We ask you to take care of the goods whilst they are in your possession and return them to us at the address given in paragraph 6(1) as soon as reasonably possible after cancelling your order.
Please note that if you fail to take reasonable care of the goods, or fail to return the goods to us, we will be entitled to make a claim against you for any losses which we suffer as a result.
If we have not received the goods from you within a reasonable time following cancellation, we reserve the right to send a courier to collect the goods from the address to which they were delivered and charge you for the costs we incur in doing so.
Your Personal Data
Nothing in these Terms shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
We will not be responsible for any loss or damage caused to you where such loss or damage is not reasonably foreseeable to you and us at the point at which you agree to these Terms (including where the loss or damage results from our breach of these Terms). Loss or damage will be reasonably foreseeable where it could be contemplated by you and us.
We will also not be responsible for any loss or damage caused to you where you are not entering into these terms as a consumer.
We do not:
accept any liability for damage to your computer system or loss of data that results from your use of the Website;
guarantee which content and services will be available on the Website. All content and services on the Website are provided on an 'as is' and 'as available' basis; or
guarantee that the Website will be available uninterrupted and in a fully operating condition nor that the information on the Website itself will be free from errors or omissions (however, we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention).
When you order goods from the Website, our aggregate liability to you for any loss or damage arising in connection with these Terms shall be limited in respect of each claim, to the purchase price of your order.
We are not responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises out of any event which is beyond our reasonable control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or our suppliers.
Copyright and Other Intellectual Property Rights
Your use of the goods grants no rights to you in relation to copyright, design rights, trade marks or other of our intellectual property rights (or the intellectual property rights of third parties).
We provide the Website to you solely for your personal, non-commercial use. The content of the Website may not be used for any other purpose without our express written permission.
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